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Amrrican Family Insurance
by User183046 on March 18, 2015

American Family and Heather have been talking care of my insurance for years . last year I went through the process of changing my gender from male to female, the name change on everything from driver's license to social security always comes with a lot worry on how you'll treated when walk in the door.With Heather I was treated with respect and support on a issue that not many companies deal with. They put me at ease and was probably the best experience in changing my name, and I would definitely recommend her and her staff.

 

Heather Hansen
by User182556 on March 11, 2015

I have been a customer with this agency for 10+ years. I have been so happy with the care I have received. Not only do I get great coverage with no hassle, I have gotten birthday calls from the agency, along with the owner Heather calling personally several times a year asking if I have any questions or concerns. I have recommended this agency to many family and friends, all who have been happy.

 

Great Customer Service
by User182300 on March 9, 2015

Previously I had insurance through an 800#...Trying to get anything done on my account was almost as bad as dealing with the goverment. I'm so glad I ended up with American Family. The customer service at this office is the best I've ever experienced.

 

Love this Agency
by User172862 on October 22, 2014

I have been with this Agency for over 10 years and I think they are fantastic. When you call the office someone actually answers the phone and helps you out. I had an accident over the weekend and was able to call Heather on a Sunday morning and she got me taken care of. Insurance is something you HAVE to pay for every month so it's nice to have people who treat me like more than just another number.

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